We are here to assist you!

Select the method that best suits your needs.

Department Emails

Member Services: memberservices@freestarfinancial.com

Loan Information: lending@freestarfinancial.com

Mortgage Information: mortgages@freestarfinancial.com

We guarantee to respond within one business day for all e-mail messages.

Phone Numbers

Phone Number: 586-466-7800    

• Option 1  Account balances and transfers
• Option 2  Real estate lending, mortgages
• Option 3  Loans, Visa
• Option 4  Debit card questions
• Option 5  Online banking, bill pay, mobile app
• Option 6  Repayment solutions
• Option 7  All other questions
• Option 8  Hours and locations

Telephone Banking System: 888-590-8892

After Hours Debit Card Support

Phone Number: 1-800-472-3272

Fax Numbers

Fax Number: 586-468-6881

Human Resources Fax Number: 586-933-2593

Mailing Address

        FreeStar Financial Credit Union
        P.O. Box 2800
        Mt. Clemens, MI 48046

Contact Us Form

IMPORTANT NOTE: For your protection - DO NOT send identifying information such as your account number, credit or debit card numbers and/or PIN numbers, or social security number via e-mail.