Due to the rising concerns related to Covid-19, our service offerings at our branches are limited.  Please see the chart below for which services will be available at each office.  

Thank you for your patience and understanding during these challenging times. 
Branch limited services

We look forward in continuing to provide you with superior member service. The health and the safety of both you and our team members are of the utmost importance. 

If you are visiting one of our branches please keep in mind the following information:

safety guidelines

As always, remote services, such as Online Banking, Mobile Banking, Bill Pay and Magic Touch are available 24 hours a day, 7 days a week, anytime, anywhere.

Below are some frequently asked questions in response to the reopening of our branches to help assist you.

 

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What will I be able to schedule an appointment for?

For branches that will continue to support appointment requests (Clinton Township & St. Clair Shores), appointments will only be available for the following services:  Notaries, loan closings (only loans that are not able to close electronically), large cash withdrawals exceeding $10,000, new accounts for the following types of accounts only - trust, business, protected person and minors. All other account openings will be conducted online. 

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How do I set up an appointment?

Call our Member Access Center at 586-466-7800 option 7 and one of our team members will be more than happy to assist you.

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What time will you be accepting appointments?

Monday thru Friday from 9:00 AM - 4:00 PM.

Location

Are all of the branches open?

Our branches have limited services at this time. Please refer to the chart above for more information. 

Health

What else should I expect?

At this time we are only allowing two people per appointment and even though we would like to see your children, we will not be allowing them in the building at this time.

Sanitizer

How are you making sure to protect my health and safety?

Offices are disinfected after every appointment and hand sanitizer is available.

 

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